Support Center

We're here to help you make the most of your Laki experience

Get in Touch

📧

Email Support

support@aigensys.tech

Response within 24 hours

Send Email
⏰

Business Hours

Monday - Friday

9 AM - 6 PM (GMT+1)

Currently Open

Quick Help

❓

Frequently Asked Questions

Find answers to common questions about Laki's features

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🔒

Privacy Policy

Learn how we protect and handle your data

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📋

Terms of Service

Review our terms and conditions

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🗑️

Data Deletion

Request deletion of your personal data

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How Can We Help?

🚀

Getting Started

  • Account setup and profile creation
  • First steps with AI coaching
  • Understanding your dashboard
  • Setting health goals
🤖

AI Features

  • Food analysis and nutrition tracking
  • Skincare analysis and recommendations
  • Voice chat with AI coaches
  • Personalized health insights
⚙️

Technical Support

  • App crashes and performance issues
  • Camera and microphone problems
  • Account login difficulties
  • Sync and connectivity issues
🔐

Privacy & Security

  • Data protection and encryption
  • Account security settings
  • Data deletion requests
  • Privacy preferences

Send Us a Message

💡 Tips for Better Support

  • Be specific about the issue you're experiencing
  • Include your device model and OS version
  • Mention any error messages you see
  • Describe steps you've already tried

Response Times

Email: Within 24 hours

Priority: Critical issues first

Languages: English, French, Arabic